Industry:

Medical

Customer:

MedGraphics

Results

• Within one day, all of the necessary specifications were gathered
• Within 2 weeks, 3-D mechanical concept drawings were provided
• Within 3 weeks, prototype was provided
• Within 2 weeks of PO issued, production of the first order of carts
• Within one week, three potential solutions were provided

Situation

HUI had provided MedGraphics with a cart for their Ultima system. MedGraphics had decided to launch a new platform of this product into the ICU market with a condensed workspace. The customer wanted the cart to coordinate in a "product family". The "Express" product needed to launch as soon as possible.

Problems Encountered

• The product was to be used in an extremely limited space within the ICU
• The product needed to be launched in less than 3 months
• Hardware to be used with this product was still in development and the customer was struggling to find a nonconductive fastening mechanism for use on the cart
• The customer wanted to provide a consistent brand image across markets

Customer Testimonial

We work on very tight timelines and HUI has been able to deliver the product on-time and within budget. - Mary Donlin, MedGraphics Product Manager