HUI is excited to announce that in June of 2018, we officially upgraded our quality management system to the new editions of ISO 9001 and ISO 13485. We are now ISO 9001:2015 certified and ISO 13485:2016 certified! This is great news for our customers, but why? That’s what I wanted to know when I interviewed HUI’s Quality/Process Manager, Tim Jandrey, and here’s what I learned:
Sometimes the little things can slow down a project with your contract manufacturer. When production slows down, it can be frustrating when all they needed was some general information that you didn’t originally provide. Whether your manufacturer struggles with finding the right contact, or waiting on a response, it wastes valuable time on both ends. The solution involves making information accessible for your manufacturer from the beginning, but it can be hard to know what they need until you have guidelines. That’s why we created this checklist to help you reduce order entry stops with your contract manufacturer.
We’ve all encountered difficult customer and supplier partnerships. Whether there’s a gap in communication or a recurring quality issue, supply chain managers have the responsibility of determining when enough is enough. After all, we can’t control the actions of others, but we can determine how to best approach the situation.